Refund Policy

1. General Rule

Because PolyToolAI provides digital access, analytics, and AI-generated outputs, refunds are generally not available once premium access, credits, subscriptions, or paid features have been activated or delivered.

2. Refund Review Exceptions

We may, in our sole discretion, consider a refund or credit in situations such as:

• ·duplicate payment
• ·technical failure that prevented delivery of the purchased service
• ·a billing error
• ·a material platform malfunction that prevented reasonable use of the purchased service

3. No Refund Situations

Refunds are generally not available because:

• ·you disagree with an analysis
• ·you did not profit
• ·you incurred losses on external prediction market platforms
• ·you changed your mind after access was granted
• ·you were dissatisfied with an output after the digital service was delivered
• ·you did not use all credits or all remaining time in a subscription period

4. Subscription Cancellation

Subscriptions may be cancelled at any time to stop future billing. Cancellation does not entitle you to a partial refund for the current billing period unless required by applicable law or approved by us in our sole discretion.

5. Refund Review Requests

To request a refund review, contact support@polytoolai.com within 7 days of the charge and include: the email used for the purchase, the transaction details, and a short explanation of the issue.

6. Chargebacks

If you believe there is a billing issue, please contact us before initiating a chargeback so we can review the matter and attempt to resolve it directly.

7. Changes to This Policy

We may update this Refund Policy from time to time. The version in effect at the time of purchase will generally apply to that purchase.